Administrator (Mallusk)

 Ref: ADM/06/19

Role Overview:

Due to the continued expansion of H&A, we now require an experienced administrator for our busy Maintenance Office based in Mallusk. The successful candidate will be responsible for the coordination of information between H&A Mechanical Services Ltd and the Northern Ireland Housing Executive.

Reports to:

Office Supervisor

Direct Reports:


Working Hours:

·Monday – Friday

·9am – 5pm

·Flexibility to start at 8am on occasion as required.

Additional Benefits:


·Life Assurance (T&C apply)

·Health Cash Plan Membership.

Roles & Responsibilities:

·         Dealing with all enquires for allocated area and providing cover for other areas when required.

·         Collating correct information for passing onto Supervisors.

·         Data input and retrieval on HMS System.

·         Dealing with clients in a pleasant and efficient manner.

·         Working closely with Supervisors in relation to work schedules etc.

·         Covering busy switchboard.

Personnel Specification:

Essential Criteria:

·5 GCSE’s or equivalent at Grade C and above including Maths & English

·Previous experience in an Office Based Customer Services position

·Experience of Microsoft Office in particular Excel documents

Desirable Criteria:

. Experience in a similar role would be beneficial

·NVQ [or equivalent] in Customer Service

·Driving License

·Experience working with NI Housing Executive

·Experience in Tennant Liaison


Personal Characteristics:

·Excellent communication and organisation skills

·Ability to use own initiative

·Ability to work as part of a team

·Flexibility to work in other locations as required


If you are interested in this position and you meet the above criteria, please go to our website at to download and submit an application form or contact our HR department on 02879627220 or email for more information.

Closing date for application is 12 noon on Friday 14th June 2019.

H&A Mechanical Services are an equal opportunities employer.

Application Form

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